Privacy and Refund Policies

Privacy Policy

Your privacy is important to us. When you provide information to us via our website, we protect it according to this policy. If you have any questions, please don’t hesitate to let us know.

What information do we collect?

We collect the following types of information when you browse spanishmedia.com or any other Spanish Media websites:

  • Aggregate data, such as the number of hits per week, per Web page.
  • The Web pages your Internet browser visits.
  • Information you provide directly to use you when you fill out a contact form as appropriate, including your name, e-mail address or phone number.
  • You may, however, visit spanishmedia.com and any of our other websites anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails:  The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

  • We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
  • After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

We use cookies to store visitors’ preferences and record past activity at a site in order to provide better service when visitors return to our site.

A cookie is a small file that can be placed on your computer’s hard disk or on a website server. Such cookies do not retrieve information about you stored on your hard drive and do not corrupt or damage your computer or computer files. You are not obliged to accept a cookie that we send to you, and you can in fact modify your browser so that it will not accept cookies. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Spanish Media Corporation
Carlos M. Salinas
Chicago, IL 60641
United States
csalinas@spanishmedia.com

Refund Policy

Your satisfaction is our guarantee. If we fail to meet your expectations, call Carlos M. Salinas at 312-899-6045 with a request for termination of services and we’ll give you your money back as follows:

For Web Design and Development

Our web work agreements begin with an initial deposit payment. If you’ve expressed dissatisfaction with our work and we can’t make it better, call Carlos M. Salinas at 312-899-6045 to process a refund. The work completed to date shall be billed at an hourly rate stated in the initial Statement of Work (SOW), and deducted from the initial deposit payment, the balance of which will be returned to you. If, at the time of the request for refund, work has been completed beyond the amount covered by the initial payment, you shall be liable to pay for all work completed at the hourly rate stated in the SOW.

For Digital Advertising Services

Our digital advertising services begin with an initial deposit payment and subsequent milestones as the project advances. If you’ve expressed dissatisfaction with our results before the first milestone is due and we can’t make it better, call Carlos M. Salinas at 312-899-6045 to process a refund. You will be refunded the amount of the initial deposit payment, minus the costs incurred in running your advertising campaigns to date using third-party advertising networks, vendors, and other service providers and minus any costs incurred in putting together your digital advertising materials (stock photos, templates, fonts, etc). If the request for refund takes place after the first milestone has been reached, you will be refunded the amount paid for that milestone only, minus the costs incurred in running your advertising campaigns using third-party advertising networks, vendors, and other service providers, and minus any costs incurred in putting together your digital advertising materials (stock photos, templates, fonts, etc).

For our month-to-month campaign management services, if you’ve expressed dissatisfaction with our results and we can’t make it better, call Carlos M. Salinas at 312-899-6045. Our agreement will terminate at the end of the month and you won’t be billed after that.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Spanish Media Corporation
Carlos M. Salinas
Chicago, IL 60641
United States
csalinas@spanishmedia.com